Refund Policy

This Refund Policy explains how refunds, cancellations, and billing disputes are handled for FORKSAI. By purchasing a paid subscription, you acknowledge and agree to this policy alongside our Terms & Conditions and Privacy Policy.

All subscription fees are generally non-refundable, except as expressly stated below or required by applicable law.

• -FORKSAI offers 1-day, weekly, monthly, yearly, and Lifetime Premium plans.
• -1-day, weekly, monthly, and yearly subscriptions renew automatically according to the selected billing cycle unless canceled before the renewal date. The weekly plan renews every week; it is a subscription, not a one-time pass.
• -The Lifetime plan is a one-time purchase that provides permanent Premium access with no recurring charges.
• -Access to Premium features remains active until the end of the current billing period, even after cancellation of a recurring plan.
• -Plan pricing is displayed at checkout and may be updated with reasonable notice.

We do not provide refunds or credits for the following:

• -Partial subscription periods remaining after cancellation.
• -Unused AI features, generation limits, or tool access during a billing period - including unused weekly generations.
• -Subscription renewals that were not canceled before the renewal date.
• -Changes in personal circumstances, usage patterns, or academic schedules.
• -Dissatisfaction with AI-generated content quality - outputs are provided as-is for educational purposes.
• -Lifetime plan purchases - see the dedicated Lifetime section below for full details.

Premium is a digital service whose features are described in full on our pricing and feature pages before you pay. By purchasing, you confirm that you have reviewed what is included and that it suits your needs. Because access is granted instantly, we do not provide refunds simply because the Service, or any part of it, did not meet your personal expectations, preferences, or workflow.

For clarity, the following are not grounds for a refund or credit:

• -The Service, or a specific feature, did not work the way you hoped or imagined it would.
• -You changed your mind, no longer need the Service, or purchased by mistake.
• -You found, or later switched to, a different tool or service that you prefer. Discovering or moving to an alternative is not a basis for a refund, credit, or plan change.
• -You did not use, or stopped using, the Premium features during your billing period.
• -Dissatisfaction with the style, tone, length, or quality of AI-generated content, which is provided as-is for educational purposes.

Some situations are excluded from the above and may still qualify. If you report a confirmed technical fault on our side that prevents you from using a paid feature, we will work to resolve it within one week (7 days) of your report. The outcome is handled as follows:

• -If the fault is fixed within one week, no refund is issued. Instead, as compensation, we extend your subscription by the number of days the issue affected your access.
• -If the fault is not resolved within one week, you are entitled to a full refund of the affected billing period.

Other limited exceptions - such as a duplicate charge or a payment you did not authorize - are covered in the Eligible Refund Scenarios section below. Nothing in this policy limits any non-waivable rights you may have as a consumer under the laws of your jurisdiction.

The 1-day plan provides 24 hours of full Premium access and renews automatically every day.

• -Weekly, monthly and yearly plans are billed in advance for the full selected period.
• -The weekly plan is $4.99 USD and renews automatically every week until canceled. It is a recurring subscription, not a one-time week of access.
• -Once a billing cycle has started, the payment is non-refundable.
• -Canceling a subscription stops future charges but does not issue a partial refund for unused time.
• -Weekly subscribers who cancel mid-week retain Premium access until the end of the week already paid for.
• -Yearly subscribers who cancel mid-period retain Premium access until the annual period ends.

• -The Lifetime plan is a one-time, non-recurring payment of $99.99 USD.
• -Once payment is confirmed, the transaction is final and cannot be reversed by FORKSAI.
• -Accidental purchases, change of mind, or failure to cancel before purchasing are not grounds for a refund.
• -Purchasing the Lifetime plan while already on a recurring subscription does not entitle you to a refund for the remaining subscription period.
• -If you believe your account was charged fraudulently or without your authorization, contact us immediately at team.forksai@gmail.com - confirmed fraud cases will be reviewed separately.
• -We strongly recommend reviewing all plan details at checkout before completing a Lifetime purchase.

By purchasing the Lifetime plan you confirm that you have read and understood this policy in full, and that you accept the no-refund terms as a condition of the purchase.

Refunds may be considered in limited and exceptional circumstances only (excluding Lifetime purchases, which are never refundable):

• -Duplicate charges caused by a confirmed billing error on our end.
• -Verified technical issues that prevent access to Premium features for an extended period and cannot be resolved within a reasonable timeframe.
• -Unauthorized or fraudulent transactions confirmed after review.
• -Other exceptional cases approved at our sole discretion.

To request a refund, open Settings in the app and choose Support to raise a ticket, which keeps the whole exchange in one thread you can return to. If you cannot sign in, email team.forksai@gmail.com instead. Either way, include the following:

• -Your account email address.
• -The date and amount of the charge in question.
• -A clear explanation of the issue.
• -Any relevant screenshots or supporting details.

Refund requests are reviewed within 5–7 business days. Note: refund requests for Lifetime purchases will not be approved.

All payments are processed securely through Dodo Payments. Approved refunds are returned to the original payment method according to Dodo Payments' processing timelines - typically 5–10 business days depending on your bank or card provider. FORKSAI has no control over how quickly your financial institution processes the return.

If you initiate a chargeback with your payment provider without first contacting us, we reserve the right to suspend or permanently terminate your account and access to FORKSAI. We strongly encourage you to reach out to our support team first - most billing issues can be resolved quickly without involving your payment provider.

• -Recurring subscriptions (1-day, weekly, monthly, yearly) can be managed and canceled from the FORKSAI dashboard under Premium settings.
• -The Lifetime plan has no subscription to cancel - access is permanent and no future charges will occur.
• -Cancellation of a recurring plan prevents future renewals but does not revoke access until the end of the current billing period.
• -After cancellation, you retain access to free-tier features - manual flashcard creation, every non-AI study mode, the study dashboard, and streak tracking.
• -AI-powered features (Summarizer, AI flashcard generation, Quiz Generator, and the AI-powered study modes) are locked at the end of the billing period.

We may update this Refund Policy from time to time to reflect pricing changes, billing model updates, or legal requirements. The most recent revision date will always appear below.

Last updated: August 23, 2026 (v1.3)

For billing questions, refund requests, or payment issues:

team.forksai@gmail.com

We typically respond within 7 business days.